Lesson 4 Everyday Decisions
Why You Buy What You Buy
Good afternoon, students. Today, I’d like to ____ about a topic that concerns us all: Money!
Do you think that you spend ____ wisely?
The ____ is that most people are not as rational as they think.
This is because ____ beings are easily influenced by psychological factors.
Let me illustrate my point ____ the following examples.
The Anchoring Effect
In 2010, Steve Jobs introduced ____ tablet computer to the world.
During the presentation, he said, “We’re going to price it under a thousand dollars,” which most people ____ meant $999.
He went on to talk about the features of the tablet and continued ____ justify why the tablet was worth buying.
At the end, he ____ “I am thrilled to announce to you that the pricing starts not at $999 but at just $499.”
The crowd ____ wild.
The tablet suddenly seemed ____ to everyone.
He put the $999 price tag in people’s minds at the beginning so that the $499 price would seem a lot cheaper ____ comparison.
Steve Jobs ____ something called the anchoring effect to his advantage here.
It works because people tend to rely on the first piece of information they receive ____ making decisions.
Let’s say
Let’s say you are shopping for a ____ jacket and the first one you see is priced at $100.
That’s too expensive, as you don’t want to spend more ____ $50.
Soon after, you see a ____ jacket from a different brand with a $70 price tag.
You think it’s affordable, even though the price ____ still beyond your budget.
This is because the first piece of information acts as an anchor that ____ your decisions later.
Here’s ____ common example.
Look at ____ two pairs of sneakers.
____ both are $50, but the way their price is presented is different.
Naturally, people are more drawn to ____ second pair.
This is because the original price serves as an anchor, making the discounted price ____ more reasonable in comparison.
____ is common for stores to use this kind of price anchoring as a way to encourage purchases.
The Endowment Effect
Now let’s move ____ to another interesting effect.
In an experiment, one group of ____ was given a coffee mug and a second group a chocolate bar.
____ groups were told they could exchange their items.
A third group wasn’t given ____ and was told to choose either a chocolate bar or a coffee mug.
This group showed an equal ____ for the two items.
About half of the group chose the chocolate ____ and the other half chose the coffee mug.
This ____ that roughly half of the first and second groups would trade their items.
But that’s not what happened.
____ about 10 percent of the students in the first and second groups were willing to make the exchange.
Why is this? This is because people ____ something more when they own it.
This ____ the basic idea of the endowment effect.
People are less ____ to give up what they already have or trade it for something else.
Companies often use the endowment effect as a marketing ____
For example, ____ media streaming companies offer free trials to customers.
Once customers use the free trial, they feel ownership of ____ service, even if it’s temporary.
Consequently, they are ____ to value it more and are willing to pay to continue to own it.
A free-return policy is another example.
Say that a company is offering free returns on a ____ within 30 days of purchase.
It seems like a good deal, since you can get a refund even after using the ____
But once you take this deal and establish ownership of the watch, it is unlikely ____ you will return it.
As we’ve seen, our spending can be influenced by factors that appeal to ____ emotions and mind.
I hope ____ short lecture gave you a chance to reflect on your own spending and helped you understand the reasons behind irrational purchasing decisions.